How to Get Norton Auto Renewal Subscription Refund

If you are cancelling your Norton subscription within 60 days of the date of purchase, then you can get a refund as per their policy. Before proceeding with these steps, keep in handy the following information:

• Last 4 digits of the credit/debit card through which you made a purchase
• The expiry date of your card
• Email address through which you made the purchase

If you haven’t got the invoice, you can cancel the automatic renewal service. If you have got the invoice, talk to Norton customer service to get a refund.

How to get a refund on Norton subscription?

Norton Antivirus Annual Subscriptions-

• Users can request a full refund under 60- day money-back guarantee if requested for a refund within 60 days of the purchase date.
• Annual renewable can also get refunded if requested for a refund within 60 days of the purchase date.
• Norton Ultimate Help Desk 1- device or a Privacy Monitor Assistant annual subscription and renewals can also get refunded if the services have not been redeemed within 60 days of purchase date.

Norton Monthly Subscriptions-

• Users can request a full refund within 14 days of the purchase date.
• Monthly renewable cannot get refunded.
• Norton Ultimate Help Desk 1-device or a Privacy Monitor Assistant monthly subscription or renewals can also get refunded if the services have not been redeemed within 14 days of purchase date.

How do I cancel my Norton Account

Delete Norton Family accountSign in to your account.Click the parent profile icon.Click and then click Edit Profile.At the bottom of the Edit Profile window, click Delete My Norton Family Account.Enter your password and then click Confirm.

How to Cancel Your Norton Subscription on Your iPhone or iPad

If you purchased your Norton subscription from the official website, you can open your Norton dashboard by entering my.norton.com in your iPhone or iPad’s Safari browser, and repeat the steps above to cancel your subscription.

However, if you purchased Norton from the Apple App Store, the steps are different, as shown below.

1. Launch the Settings app on your iPhone or iPad.
2. Tap your Apple ID to open a new menu.
3. Select Subscriptions. This will display all of your active subscriptions purchased from the Apple Store, including Norton.
4. Tap on Norton and then select Cancel Subscription.
5. Confirm the cancellation when you’re prompted to do so.
6. To request your refund, open your browser and go to reportaproblem.apple.com.
7. Log in with your Apple ID.
8. Click on the dropdown menu and select Request a refund.
9. Choose Norton from the list of apps.
10. You should see an option which says, “Tell us more…”. Here, type that you’d like to claim Norton’s 60-day money-back guarantee.
11. Follow the on-screen instructions to complete your request.

How do you turn off automatic renewal

Sometimes users forget to cancel the Norton auto-renewal plan and the antivirus gets auto-renewed. If your Norton antivirus gets renewed but you don’t want that Norton plan on your device then you need to cancel Norton subscription and then ask for a refund. You can ask for a refund within 60 days of the auto-renewal. You can follow the given steps to cancel Norton subscription:

For Android usersOn your device, open Google Play Store.Make sure you are signed in to the Google account used in purchasing the app.Tap the Menu icon, then tap Subscriptions.Select the subscription that you want to cancel.Tap Cancel subscription.Follow the remaining instructions.