Is Your Amazon Account Locked? 4 Ways to Fix It

Whether you are a buyer or a seller on Amazon, having your account locked could be an extremely annoying and stressful experience. It is possible that customers will not receive their orders from Amazon, and they may also be prevented from using other Amazon services, such as Fire and Kindle. As for sellers, it can have an effect on their bottom line because their company won’t be able to function normally until the issue is fixed.

You’ve arrived at the right place if you’ve been looking for a way to unlock a locked Amazon account and now you can stop your quest. This guide will explain why your Amazon account was locked and how to unlock it so you may continue shopping on Amazon.  Complete Guide for Fix  Your Amazon Account Locked?

Is Your Amazon Account Locked? 4 Ways to Fix It

Uploading the documents directly:

Follow the appropriate steps to upload the documents directly to the device:

Step 1: Firstly, open your email account.

Step 2: Then, find the most recent email confirmation that was sent for the order’s shipment.

Step 3: Click on the link to access your account. The link should display the majority of the information, except the specifics of your order.

Step 4: Launch a product page and give purchasing it a shot.

Step 5: There should be an error message displayed on the page that reads, “Your Amazon account has been locked, and orders are on hold.”

Step 6: Click on the Add document button.

Step 7: Finally, upload all the required documents.

Emailing via Amazon help:

Follow the appropriate steps to email via Amazon help in the device:

Step 1: Launch the Amazon.com webpage in a new tab.

Step 2: Open the form for signing in.

Step 3: Then choose the Need Help link.

Step 4: Next, select Other issues with sign-in from the drop-down menu.

Step 5: Under “Account & Login Issues,” choose the option “I am unable to sign into my account.”

Step 6: Write an email to them in which you explain the problems you’ve been having with your account and ask them what steps need to be taken to rectify the situation.

Contacting Support via Live Chat:

If you are looking for an alternate method to get in touch with Amazon, you can try talking to customer service representatives through an online chat. The following is the correct procedure to follow in order to communicate with Amazon through this channel:

Step 1: Sign in to your account on Amazon.com. After you have successfully logged in, pick the button labeled Contact Us.

Step 2: After that, you need to click the box that says Start chatting now. From this point on, you need to compose a message detailing the nature of the issue as well as the time it first manifested itself.

 Step 3: After that, Amazon will assign you a dedicated account professional who will inquire about your identity and request verification information.

 Step 4: You are able to simply fill in the information that is being requested. You have the option of attaching documents to an email or sending them in that format.

 Step 5: Your account should be restored within a few hours to a couple of days after it has been reviewed and authenticated, and you should check it within the following few hours.

Contacting Amazon by phone call:

If you’re calling from the United States, dial +1 (206)-266-2992; otherwise, use the international access code 00. If you are calling from outside the United States, please use the following number: 1-888-230-4331. If you are a Prime Member, when the answering machine asks what type of account you are using, select the second option from the drop-down menu. Follow the appropriate steps to contact Amazon by a phone call on the device: 

The first step is to carry out the instructions given to you by the supervisor during the verification procedure. You also have the option of explaining your circumstance and the reasons why shutting your account was a poor decision. The majority of the time, the supervisor or account specialist will request that the client supply certain documents or information, including the following:

  • Your Amazon account number.
  • Bank statement with the credit or debit card you use for payment. They may also require that it has your Billing Address on it.
  • Gift card receipts; if this was the issue that got your account locked.
  • Proof of your default shipping address such as your electricity or water bill.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

© 2024 Digital Trends - WordPress Theme by WPEnjoy