When attempting to install a new Windows cumulative update, the error code 0x800f0831 may appear on the screen. Indeed, this is a frustrating thing to experience since it indicates that none of the cumulative, security or other updates can be installed correctly. Users have reported coming across this problem as recently as when they attempted to download the KB5012599 update for Windows 10/11.
There are hundreds of other Windows Update issues than 0x800f0831 (such as 0x80070103, 0x80073712, or 0x80070541), but most of them are not difficult to fix. In most cases, they are caused by the Windows Store cache, an unavailable Windows Update service, antivirus software, or certain corrupted update files.
The majority of the time, when users report problems with the Windows Update service, Microsoft responds to such reports almost instantly and either automatically repairs the problem or gives detailed directions that explain how to cope with the problems. Despite the fact that there are no official updates available to correct the 0x800f0831 problem, we will do our best to support you. In this article, we will look at “How to fix Windows 10 update error code 0x800f0831? Complete Steps/Guide”
How to fix Windows 10 update error code 0x800f0831 Step By Step Solutions
Downloading the missing KB package:
Follow the appropriate steps to download the missing KB package on the device:
Step 1: Firstly, in order to open File Explorer, press Win + E simultaneously.
Step 2: Then, navigate to the place that is specified below:
C:\Windows\Logs\ CBS.
Step 3: In this part, open the “CBS.log” file by double-clicking on its name.
Step 4: Open CBS.log.
Step 5: Here, search for lines that include the 0x800f0831 error or the information listed below (use the Ctrl + F keyboard shortcut to hunt for specific keywords)
Step 6: Make a note of the number of KB that is located next to one of these lines.
Step 7: Now open up your web browser and go to the Microsoft Update Catalog website to download and install the missing item.
Step 8: Restart your computer and then try to run Windows updates as you normally would.
Resetting Windows Update Components:
Follow the appropriate steps to reset the Windows Update Components in the device:
Step 1: Log in as an administrator and then open the command prompt.
Step 2: After that, look for the registry key or subkey that you want to back up, click on it, and then pick File > Export from the drop-down menu.
Step 3: While you are exporting the registry file, navigate to the directory where you wish to save the backup copy of the file.
Step 4: After that, terminate the BITS, Windows Update, and MSI Installer services.
Step 5: In order to accomplish this, type the commands that are provided below and then press the Enter key after each command:
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Step 6: Once you have finished running all of the instructions, copy and paste the Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat” command to delete qmgr*.dat files.
Step 7: Then copy and paste the cd /d %windir%\system32 command and hit “Enter”.
Step 8: You will now need to re-register the BITS files as well as the Windows Update files. To execute this, put in all of the commands that are given below and click the Enter key after each command:
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
Step 9: At this point, you need to reset Winsock by entering the netsh winsock reset and netsh winhttp reset proxy instructions. After each of them, press the “Enter” key on your keyboard.
Step 10: The final step is to restart the BITS, Windows Update, and MSI Installer services by entering the commands that are provided below. After each one, simply hit “Enter” as you would normally.
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc